ServiceM8 on autopilot
From scheduling to invoicing, we build AI systems that handle the office work so your team can stay on the tools.
Automated Job Scheduling
AI schedules jobs based on technician availability, location, skill set and job priority. Optimised routes, fewer gaps between jobs and automatic rescheduling when things change.
Quote Generation
AI generates quotes from job enquiries, pulling in materials, labour rates and your standard pricing. Professional quotes sent to customers in minutes instead of hours.
Invoice Creation
Invoices generated automatically on job completion. AI pulls job details, materials used and labour time, applies the correct rates and sends the invoice — no manual entry.
Customer Follow-Ups
Automated post-job review requests, warranty reminders, maintenance scheduling prompts and re-engagement campaigns. Stay top-of-mind without lifting a finger.
Form & Checklist Processing
AI processes completed job forms, safety checklists and inspection reports. Data is extracted, filed and synced to the right job record automatically.
Job Status Updates
Automatic status updates to customers when jobs are scheduled, when the tech is on the way and when the job is complete. Professional communication without manual texts.
The office admin problem every trades business faces
Most trades businesses are great at the work but buried in the admin. Quoting takes too long, invoices go out late, follow-ups never happen and the schedule is held together with phone calls and hope.
AI connected to ServiceM8 fixes all of that. Quotes go out in minutes, invoices fire on job completion, follow-ups run automatically and scheduling optimises itself. Your team stays on the tools while the office runs itself.
75%
Less office admin
Same-day
Invoicing on completion
2x
More quotes sent
15+
Hours saved per week
How we automate your ServiceM8
From audit to live automation in weeks. Built around how your trades business actually operates.
ServiceM8 Audit
We review your ServiceM8 setup, job volume, current workflows and team pain points to identify where AI will save the most time.
Design Automations
We map out which processes to automate first — scheduling, quoting, invoicing, follow-ups — based on what will deliver the biggest impact.
Build & Connect
We build your AI system, connect it to ServiceM8, test with real job data and deploy into your live environment with your team trained.
Monitor & Improve
We monitor performance, handle edge cases and continuously improve the system as your business grows and adds more services.
Common questions
Will this work with my existing ServiceM8 setup?
Yes. We integrate with your existing ServiceM8 configuration — job templates, custom fields, pricing structures, forms and checklists. Nothing changes about how your team uses ServiceM8 in the field. The AI works behind the scenes to eliminate the office admin.
Can my field staff still use the ServiceM8 app normally?
Absolutely. Your technicians continue using the ServiceM8 app exactly as they do now — clocking on, completing checklists, taking photos. The AI handles everything that happens after the job — invoicing, follow-ups, data processing — without any change to the field experience.
How does AI improve job scheduling?
AI analyses technician availability, job locations, skill requirements and travel times to optimise your daily schedule. It minimises drive time between jobs, ensures the right tech goes to the right job and automatically adjusts the schedule when cancellations or urgent jobs come in.
What types of trades businesses does this suit?
Any trades business using ServiceM8 — plumbers, electricians, HVAC technicians, pest control, locksmiths, cleaners, painters, appliance repair and more. If you run jobs, send quotes and invoice customers through ServiceM8, AI automation will save you significant time and money.